Refund & Cancellation Policy
Refund & Cancellation Policy​​
Effective Date: July 20, 2026
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This Refund & Cancellation Policy applies to purchases made from Breaking Boards, doing business as Breaking Boards (“Breaking Boards,” “we,” “us,” or “our”), through breakingboardsdfs.com.
This policy explains the refund, return, exchange, and cancellation terms that apply to our digital products, memberships, subscriptions, analytical tools, downloads, and physical merchandise.
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Please review this policy before completing a purchase or beginning a paid membership or subscription.
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By purchasing from Breaking Boards, you agree to this policy.
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Digital Products
Breaking Boards sells digital products, which may include DFS rankings, tools, projections, spreadsheets, downloadable files, strategy content, articles, memberships, and other electronic content.
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Because digital products may be delivered immediately after purchase, all digital product sales are final once the product has been accessed, downloaded, delivered, or made available to the customer, unless otherwise required by law.
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We do not offer refunds based on DFS contest results, lineup performance, customer opinion after purchase, failure to win contests, or changes in personal preference.
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Digital Access Issues
If you purchase a digital product and do not receive access, cannot download the product, or experience a technical issue, please contact us at breaking_boards@outlook.com.
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We will make reasonable efforts to resolve the issue by restoring access, resending the product, correcting the download link, or providing another reasonable solution.
If we are unable to provide access to a purchased digital product because of a technical issue on our end, we may issue a refund at our discretion.
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Subscriptions and Memberships
Some Breaking Boards products may be sold as recurring subscriptions or memberships.
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Customers may cancel future subscription renewals through their account settings or by contacting us at breaking_boards@outlook.com.
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Cancellation stops future billing but does not automatically refund previous subscription payments, partial months, unused time, or previously delivered membership content.
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Refunds for subscriptions may be considered in limited cases, such as duplicate billing, accidental duplicate purchases, or unresolved access issues.
Apparel and Physical Merchandise
Breaking Boards may sell apparel or other physical merchandise.
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Returns or exchanges for apparel may be accepted only if the item arrives damaged, defective, or incorrect. Customers must contact us within 7 days of delivery and provide the order number, a description of the issue, and photos if applicable.
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We do not guarantee returns or exchanges for incorrect size selection, buyer’s remorse, or normal shipping delays.
If an apparel order is fulfilled by a third-party print, shipping, or fulfillment provider, return and replacement options may depend on that provider’s policies.
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Duplicate Purchases
If you accidentally purchase the same product more than once, contact us at breaking_boards@outlook.com with your order details.
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Duplicate purchase refund requests will be reviewed on a case-by-case basis.
Chargebacks and Payment Disputes
If you have a billing issue, access issue, duplicate charge, cancellation concern, or refund request, please contact us before initiating a chargeback or payment dispute.
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We reserve the right to suspend or terminate account access for fraudulent activity, abusive disputes, unauthorized sharing of paid content, or unresolved payment issues.
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How to Request a Refund or Cancellation
To request help with a refund, cancellation, access issue, or order issue, contact us at:
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Please include:
Your name
The email address used at checkout
Your order number, if available
The product or membership purchased
A brief explanation of the issue
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Refund Processing
Approved refunds will be issued to the original payment method when possible. Processing times may vary depending on the payment processor, bank, card issuer, or payment provider.
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Breaking Boards does not control bank or card processing timelines after a refund has been submitted.
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Policy Changes
We may update this Refund & Cancellation Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
For refund, cancellation, digital access, subscription, or apparel order questions, contact us at: