Fulfillment, Delivery, & Shipping Policy
Fulfillment, Delivery & Shipping Policy
Effective Date: July 6, 2026
This Fulfillment, Delivery & Shipping Policy explains how Breaking Boards delivers digital products, memberships, subscriptions, downloadable content, apparel, and physical merchandise purchased through breakingboardsdfs.com.
By purchasing from Breaking Boards, you agree to this policy.
Digital Product Delivery
Breaking Boards sells digital products, which may include DFS rankings, tools, projections, spreadsheets, downloadable files, articles, strategy content, and other electronic materials.
Digital products are delivered electronically. Delivery may be provided through website access, member-only pages, account access, download links, email delivery, or another electronic delivery method.
In most cases, digital products are available immediately after successful payment or within 24 hours of purchase.
Membership and Subscription Access
Memberships and subscriptions may provide access to paid DFS content, rankings, articles, tools, projections, or other member-only materials.
Access is generally provided through the customer’s website account, member area, email, or protected content pages.
Customers are responsible for creating and maintaining accurate account information so that membership access can be provided properly.
Subscription access remains available while the subscription is active and in good standing. Access may end if a subscription is canceled, expires, fails payment, or is otherwise terminated under our Terms & Conditions.
Digital Access Issues
If you purchase a digital product, membership, or subscription and do not receive access, cannot download the product, or experience a technical issue, contact us at:
Please include your name, the email address used at checkout, your order number if available, and a description of the issue.
We will make reasonable efforts to resolve digital access issues by restoring access, resending a link, correcting account access, or providing another reasonable solution.
Apparel and Physical Merchandise
Breaking Boards may sell apparel or other physical merchandise through our website.
Physical merchandise may be fulfilled by Breaking Boards or by third-party print, shipping, or fulfillment providers.
Processing and shipping times may vary depending on product availability, order volume, fulfillment provider timelines, shipping carrier delays, holidays, and customer location.
Estimated Processing Time
Physical merchandise orders are typically processed within 3–10 business days, unless otherwise stated on the product page or during checkout.
Processing time is separate from shipping time.
Estimated Shipping Time
Shipping times vary based on the customer’s location, carrier, shipping method, and fulfillment provider.
Estimated delivery windows shown at checkout or provided by a carrier are estimates only and are not guaranteed.
Shipping Locations
Shipping availability may vary by product. Some products may only be available for shipping within certain regions or countries.
If an order cannot be shipped to the address provided, we may contact the customer for an updated address or cancel and refund the order when appropriate.
Shipping Address Responsibility
Customers are responsible for providing a complete and accurate shipping address at checkout.
Breaking Boards is not responsible for orders delayed, lost, returned, or delivered incorrectly because of an inaccurate or incomplete shipping address provided by the customer.
Tracking Information
When tracking information is available, it may be sent by email or made available through the customer’s order details.
Tracking updates are controlled by the shipping carrier or fulfillment provider.
Lost, Delayed, Damaged, or Incorrect
Orders
If your physical merchandise order is lost, significantly delayed, damaged, defective, or incorrect, contact us at:
Please include your name, order number, shipping address, a description of the issue, and photos if the item arrived damaged, defective, or incorrect.
We will review the issue and determine whether a replacement, correction, refund, or other resolution is appropriate.
Third-Party Fulfillment
Some physical merchandise may be produced, packed, shipped, or otherwise fulfilled by third-party providers.
When third-party fulfillment is used, necessary order information may be shared with the provider to complete the order.
Returns, Refunds, and Cancellations
Returns, refunds, replacements, exchanges, digital access issues, and subscription cancellations are handled according to our Refund & Cancellation
Policy.
Digital products may be final once accessed, downloaded, delivered, or made available to the customer, unless otherwise required by law.
Customer Support
For questions about digital delivery, membership access, apparel shipping, order tracking, or fulfillment issues, contact us at:
Policy Changes
We may update this Fulfillment, Delivery & Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date.